We are satisfied when our clients feel the same about us.
This is the reason why we care about their trip and stay and help to make it the nicest possible.
We follow up our guests from the departure to their arrival in the island and then to the holiday home. We try to make them feel comfortable and we provide everything they might need during the stay.
Welcome and delivery of the keys
Regarding that flights are delayed often and other mishaps might happen, we follow up our guests from their starting point, adapt to the possible changes and make them know we are there to help them. We adjust ourselves to their schedule and needs and take them to their holiday home.
One of our main goals is to make the guests feel like at home. We welcome them personally and warmly to make them feel like at home. This is the moment in which we explain everything about the holiday home and answer all the questions in their native language.
Many times the guests arrive tired and exhausted due to a long trip and often with children. Welcoming them with some amenities turns the arrival in something much nicer. It helps them to have rest without having to go and buy something to eat immediately.
Every traveller has an idea of what he or she wants to do during the stay. Usually the clients of InCanary are looking for the elements that bring quality and a recurring holiday experience. Before their arrival, we get to know their expectations so we can present personalized in depth information to make their stay fulfilling.